Frequently Asked Questions

HOW DO I CREATE MY ANGL CLEANER?

Your bottle is the perfect size for one Angl tablet. You can refill by following these 3 easy steps.

1.  Fill your bottle with warm water, stop at the biggening of the curve. Do not fill completely, you need to leave some space for the tablet and for the trigger spray.

2. Drop your tablet and wait until it’s completely dissolved. If you use the product right away you will mostly be using water; the product will not be as effective. The ideal wait time is 1 hour but you can use it after 15 min if you are in a hurry. Please note that at this point the results will not be optimal as the tablet will not be 100% dissolved.

3. Put on some music and you're all set! This step is crucial, you need to have fun while cleaning. Whether it’s by putting music on, lighting a candle or treating yourself with a cold beverage afterwards.  Your brain will register this as a pleasant experience and next time will be easier to get going. You got this!

Make sure to completely finish the cleaning product before refilling again. If you have cleaning liquid left in the bottle, the next tablet will be dissolving in less water than it should. This will make your next solution more concentrated. Each tablet is designed to be dissolved in 450 ml / 15 oz of water.

We recommend that you rinse your bottle before creating another cleaning solution. Especially if you are switching scents!

HOW MANY TIMES CAN I REUSE MY BOTTLE?

You never have to throw it away! Your bottle is meant to last forever. The bottle is BPA-free and does not contain phthalates, heavy metals or allergens. Furthermore, the tablets are made without harsh chemicals; this will help preserve your bottle.  

HOW AM I SAVING SPACE?

Your Angl bottle shape and size are designed to use less space in your cupboard. The triangle shape allows you to stack bottles side by side and maximise the area. The small tablets are a substitute to the old bottles dupes that used to create a mess. Hope this helps you get inspired to get your cleaning done!

TABLETS

Keep your tablets in a room temperature & dry environment.

We recommend not to leave your tablets in hot temperature.

The packaging is made to protect the tablets from water but is not water resistant. Do not submerge your tablet in water.

BOTTLE

We recommend that you do not leave your bottle under the sun or a warm environment for an extended period of time.

Your bottle is designed to last forever but if it gets damaged in unanticipated circumstance, we will be happy to recycle it for you and send you another one without charge.

For Any Further Questions On How To Care For Your Bottle and tablets  Please Contact Our Support Team At hello@angl.cleaning

FOR YOUR SAFETY

Keep out of reach of children.

Do not swallow. If it gets swallowed, do not induce vomiting. Call your doctor or the poison control center immediately.

Do not get in eye. If it gets in your eye, rinse with water for 15 minutes.Do not mix with bleach, ammonia or other cleaning products.

We try our best to make sure you leave almost nothing behind!

The tablets are packaged in FSC biodegradable kraft paper.

The mailer box is made of kraft carton and is 100% recyclable.

We use degradable tape made with kraft paper that can be recycled.

The bottle is meant to last forever but in an unforeseen event that you need to recycle it, it’s made with the easiest plastic to recycle.

We want you to be excited and if you realise that you’re not ready to jump in a cleaning journey with us, we totally get it. If you changed your mind, we have a 30 day return policy for all of our products, no questions asked. You can come back whenever you’re ready!  I

To be eligible for a refund, your items must be in resalable condition; everything needs to be unused and in its original package. 

You will get a refund on the same card you used to purchase the items.

Customer is responsible for the shipping and handling costs. 

If you have any questions, feel free to drop us an email hello@angl.cleaning

HOW CAN I GET FREE SHIPPING?

All orders over 75$ automatically have free shipping. You don’t need to add any discount code.

WHERE DO YOU SHIP?

Right now, we ship to Canada only but we plan to ship worldwide very soon.

HOW MUCH IS SHIPPING?

All orders over 75$ automatically have free shipping. For any orders under 75$ we have a flat rate of 7.99$ across Canada.

HOW DO I TRACK MY ORDER?

You will receive your tracking number by email 2 days after your order has been dispatched.

if you have any issues tracking your parcel please send us an email at hello@angl.cleaning

HOW DO I CHANGE OR CANCEL MY ORDER?

If you need to cancel or make any changes to your order please email hello@angl.cleaning within 2 hours of making your purchase.

The subject should be <change order> or <cancel order>.

I DIDN'T RECEIVE A CONFIRMATION EMAIL?

Please make sure you check all folders in your inbox including the junk and spam folders. If you still cannot find your confirmation email please send us an email hello@angl.cleaning

WHAT IF I MADE A MISTAKE IN MY SHIPPING ADDRESS?

If you have made a mistake in your shipping address please email hello@angl.cleaning within 2 hours of placing your order.

You must make the subject line 'CHANGE OF ADDRESS' and provide your full name, order number and corrected shipping address.